Blog

Insights on African commerce.

Ideas, analysis, and product thinking from the Makoko team.

Featured

How AI Agents Are Replacing Manual Procurement in African SMEs

Procurement in African small businesses has always been manual — WhatsApp messages, phone calls, and spreadsheets. We explore how AI agents are changing that.

Makoko Team·May 12, 2026·7 min read
Commerce

WhatsApp as a Commerce Channel: The African Playbook

Over 90% of African business communication happens on WhatsApp. Here's how Makoko turns that conversation stream into a structured order management system.

May 5, 2026·5 min read
Operations

The True Cost of Running on Spreadsheets

Most African businesses don't know how much they're losing to manual operations. We ran the numbers — the results are striking.

April 28, 2026·6 min read
Suppliers

Building Reliable Supply Chains in High-Variability Markets

Supply chains in Africa are complex and fragile. This is how Makoko's supplier intelligence module helps businesses build resilient procurement systems.

April 20, 2026·8 min read
AI & Automation

Inventory Forecasting in the Age of AI: What SMEs Need to Know

Running out of stock costs African businesses billions every year. AI-powered forecasting is now accessible to even small operations.

April 14, 2026·5 min read
Product

Inside Makoko's Company Brain: Institutional Knowledge, Automated

The Company Brain is the most underrated feature in Makoko. Here's exactly how it works and why it changes how teams operate.

April 7, 2026·4 min read
Commerce

Multi-Currency Operations: Managing a Pan-African Business with Makoko

From KES to NGN to ZAR — running a business across African markets means juggling currencies. We built native multi-currency support for exactly this.

March 30, 2026·6 min read
Operations

Delivery Logistics for African Businesses: Lessons from 10,000 Orders

After processing tens of thousands of deliveries across Kenya, Nigeria, and Rwanda, we share what the data reveals about African last-mile logistics.

March 22, 2026·9 min read