Platform Features
Makoko unifies every business function — orders, inventory, deliveries, suppliers, and AI — into a single intelligent operating layer for African commerce.
End-to-end order intelligence
Capture, track, and fulfill orders from every channel — WhatsApp, web, walk-in. AI auto-routes orders to the right workflow, flags exceptions, and keeps customers updated in real time.
Smart stock control
Real-time inventory tracking with AI reorder predictions. Set thresholds, get intelligent alerts, and let Makoko coordinate supplier restocks before you run out.
Logistics, automated
Schedule dispatches, assign drivers, and track deliveries in real time. AI optimizes routes and proactively communicates delays to customers.
Supplier relationship management
Manage all your supplier relationships in one place. Track reliability scores, payment terms, and let AI identify when to renegotiate or diversify.
Billing without the busywork
Generate professional invoices instantly from orders. Track payment status, send automated reminders, and reconcile your books without manual entry.
Sell where your customers are
Turn WhatsApp into a fully operational commerce channel. Receive orders, send invoices, dispatch updates, and run customer support — all from one interface.
Autonomous business operations
Deploy AI agents that monitor, decide, and act across your business. From procurement to customer follow-up, Makoko agents handle the operational grind.
Automate any process
Build powerful multi-step automation workflows without code. Connect events across orders, inventory, deliveries, and suppliers into seamless automated pipelines.
Intelligence, not just data
Revenue trends, order volumes, inventory turnover, supplier reliability — all surfaced as intelligent insights, not raw tables. Make faster, smarter decisions.
Institutional knowledge, automated
A living knowledge base that learns your business. SOPs, supplier preferences, customer history, operational context — instantly accessible across your team and AI agents.